FAQ + Shop policies
When will my order ship?
All orders are packed by me from Washington! They will typically be processed within one week.
How long does shipping take?
- For tracked US domestic orders, the estimated travel time is 1 week.
- For untracked US domestic orders, please allow 1-2 weeks.
Do you ship internationally?
Unfortunately not at this time, but check back in the future!
How can I track my order?
You can select the "USPS Ground Advantage" shipping option at checkout. This option will include a tracking number once the order is shipped, and you can check the status of your package through USPS.
Please note that if you selected the untracked option (i.e. "USPS First-Class Mail"), then I will not be able to help in the case that the package is delayed or lost.
What is your refund policy?
Please note that all sales are final. Unfortunately I do not accept returns, refunds, or exchanges. If an order arrives damaged, please email me at maeinframe@gmail.com within 24 hours of receiving your order.
Do you offer wholesale?
Unfortunately not at this time, but check back in the future!
Do you offer commissions?
Unfortunately not at this time, but check back in the future!
I still have questions!
Shoot me an email at maeinframe@gmail.com !